Shipping Policy
Last updated: September 21, 2026
At KIDDLUMO, we want getting your new toys to be simple and straightforward. Below you’ll find information about order processing, shipping, delivery estimates, and tracking.
Order Processing
Orders are typically processed within 1 to 3 business days, Monday through Friday.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Business days do not include weekends or U.S. public holidays.
Shipping Locations
We currently ship to customers within the United States only.
We do not currently offer international shipping.
Free U.S. Shipping
We offer Free Standard Shipping on eligible orders within the United States.
There is no minimum purchase requirement unless otherwise stated during checkout or as part of a specific promotion.
Estimated Delivery Times
Standard Shipping: FREE
Estimated shipping time after processing:
5 to 12 business days
Including our standard processing time, your estimated total delivery time is:
6 to 15 business days
These timeframes are estimates rather than guaranteed delivery dates. Delivery times may vary depending on the destination, carrier operations, order volume, weather, holidays, and other circumstances outside our control.
Shipping Carriers
Depending on your order and delivery location, packages may be delivered by carriers such as:
- USPS
- UPS
- FedEx
- DHL
- Other local or logistics partners
The carrier used for your order may vary depending on the shipping route and fulfillment location.
Order Tracking
When tracking is available for your shipment, you will receive your tracking information by email after your order ships.
Please allow some time for the carrier to update tracking information after the shipping label has been created.
Multiple Packages
In some cases, an order containing multiple products may be fulfilled from different locations.
This means your order may arrive in more than one package and packages may be delivered on different days.
If this happens, you may receive separate tracking information for each shipment.
International Fulfillment
Some KIDDLUMO products may be fulfilled from an international fulfillment location before being delivered to customers in the United States.
This may result in longer transit times than domestic shipping.
There are no additional shipping charges for orders that qualify for our Free U.S. Shipping offer.
Delays
While we work to get orders delivered within the estimated timeframe, occasional delays can happen.
Delays may occur because of:
- Severe weather
- Carrier disruptions
- High order volumes
- Holiday periods
- Customs or international transit
- Incorrect or incomplete delivery information
- Other circumstances outside our reasonable control
If your order appears significantly delayed, please contact us and we’ll help you check its status.
Incorrect Shipping Addresses
Please carefully review your shipping information before completing your purchase.
If you notice an incorrect address after ordering, contact us at Kiddlumo@proton.me as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Customers are responsible for providing complete and accurate shipping information.
Lost or Missing Packages
If your tracking information shows an unusual delay or you believe your package may be lost, contact us at Kiddlumo@proton.me.
Please include your order number so we can review the shipment and assist you.
Need Help?
If you have questions about shipping, tracking, or the status of your order, contact us at:
KIDDLUMO
Email: Kiddlumo@proton.me
We’ll be happy to help with your order.